unopened and unused, in its original packaging (wrapped in the transparent film). Arabian Oud is NO.1 company for Perfumes in Saudi Arabia and the Middle East. Please return your products within 14 days of notifying us that you wish to return your products. Discover our elegant, feminine fragrances which range from the light, refreshing notes of daytime to the beguiling, deeper scents of the night. Depending on the choices you made when creating or viewing your account, you may receive offers and invitations from our company. If heaven had a scent this would be it. They specialise in so many different scents at such a fantastic price. Love their perfumes. Once your item has been returned and we find everything is as expected we will notify you when your refund has been issued. Processing includes a range of appropriate and prudent fraud checks and a review of our available stock. If you want to return or exchange unopened products we will accept returns made within 14 working days after we've reopened our stores. unopened and unused, in its original packaging (wrapped in the transparent film). Refunds take 3-5 working days to appear back into your account. Once your item has been returned and we find everything is as expected we will notify you when your refund has been issued. Arabian Oud UK, Unit 8 Enterprise Way, White City, London, NW10 6UG. We do not cover faults caused by accident, neglect or misuse. Due to the nature of our product and current postal restrictions your order may have to be split into two or more parcels. The packaging of the product may vary from that shown in images on our website. Just love this product for men. We will refund the price paid by you for the goods (including the initial standard delivery charge, but not the additional cost of any premium delivery option that was chosen). You may not link to our websites without our prior written consent. severe weather conditions (floods, gales and snow) during which delivery methods may take longer than expected. Unearth the rare charms of our range of exquisite oils and blends that showcase the art of perfumery, exclusively available in London. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. The refund value will be for the original price paid. Please ensure you check you are happy with the products before you leave the store. We also reserve the right to refuse to refund items which are presented without a UK proof of purchase receipt. Please provide your name, home address, details of the order and, where available, your phone number and email address. General information about Arabian Oud products. We can only accept returned parcels that are sent via a service that requires a signature upon receipt. Customers have travelled from different countries and across the UK, to make appointments at our Oud store with Master perfumer Mr Salim. We recommend reading these terms carefully before making a purchase. Refunds for products bought online will only be processed once the item is received back. Your consumer rights are not affected by this policy. If you have any questions about this policy please contact Arabian Oud on 020 7491 3333 or by emailing us at sales@arabianoud.co.uk. If you paid on card, refunds can take up to 3-5 days to appear back in your account. Customers should also be aware of the following inherent risks and warnings: - Some of our products may contain chemicals which may be considered hazardous. We are not responsible for delays outside our control e.g. Great signature scent. If you cancel your order for any reason after products have been dispatched to you, you must notify us and return them to us fully resellable condition i.e. unopened and unused, in its original packaging (wrapped in the transparent film), with proof of purchase. You must not make any additions or deletions or otherwise modify any text from our websites, you must not alter or change any images, media or graphics from our websites in any way, you may not remove any accompanying text from such images, media or graphics, and you must ensure that all content passed on to any third party is an accurate representation of the content as it appears on our websites. If you require an exchange on an item in-store it is advisable to call the store first to check that the item you need is in stock as certain lines are not available in all stores. Smells great and has great longevity. You may cancel your order within 24 hours of placing the order but you may have to pay us reparation if you have changed your mind and we are not at fault. For more than 10 years, Scent Salim has been committed to bringing the mystery and delight of exquisite scents to our respected clients. We cannot deliver on bank holiday; please plan accordingly. Your consumer rights are not affected by this policy. If you have any questions about this policy please contact Arabian Oud on 020 7491 3333 or by emailing us at, Please see our website for your nearest and most convenient Arabian Oud, You can return your sealed products to your nearest Arabian Oud store for an exchange or refund provided you have a. You may be charged for this. Please note loose oil products cannot be returned under any circumstances for hygiene, health and safety reasons. We will notify you of when you shall receive your refund. The parcel will be returned to our warehouse if you do not allow us to deliver the products to you or collect them from us within a reasonable time. If you have any questions about this policy or how to cancel or return an order, please contact Arabian Oud on 020 7491 3333 or by emailing us at sales@arabianoud.co.uk.
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